All systems operational

Refreshed

Mobile Alerting. Anywhere Incident Response.

API: Mail SMTP

Uptime 1472 days 22 hours 43 minutes 30 seconds

Operational

24 hours

100.000%

Month

100.000%

Year

100.000%

All time

99.994%

API: Webhook

Uptime 1122 days 20 hours 43 minutes 52 seconds

Operational

24 hours

100.000%

Month

100.000%

Year

100.000%

All time

99.990%

Web Portal

Uptime 1123 days 5 hours 45 minutes 48 seconds

Operational

24 hours

100.000%

Month

100.000%

Year

100.000%

All time

99.992%

Incidents

Integration errors

Resolved | May 26, 2024 | 00:00 GMT+02:00

On Saturday (May 25th) between approx. 10:00 and 19:00 UTC, numerous third-party system integrations in SIGNL4 were disrupted as a result of a system update. This did not affect the inbound webhook, the REST API and the SMTP email interface. The issue has been remediated and is being monitored.

Resolved: ConnectWise integration issues

Resolved | Feb 26, 2024 | 18:26 GMT+01:00

We have extended the range of accepted certificates, adding additional root certificates to our cert store. Previously impacted integrations to 3rd party systems including ConnectWise should now operate normally.

On Sunday, Feb 25, we experienced an issue with the ConnectWise API due to a certificate validation issue. Apparently, the Certificate Authority (CA) of the certificate presented by ConnectWise at the time could not be validated as trustworthy by SIGNL4. Unfortunately, no records are available nor is information shared by ConnectWise about the certificate used at the time. ConnectWise instances currently present a certificate that was issued by an Amazon CA and is fully trusted. ConnectWise integrations are fully operational again. SIGNL4 Ops is monitoring the situation.

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