All systems operational

Refreshed

Mobile Alerting. Anywhere Incident Response.

API: Mail SMTP

Uptime 1417 days 16 hours 15 minutes 40 seconds

Operational

24 hours

100.000%

Month

100.000%

Year

100.000%

All time

99.994%

API: Webhook

Uptime 1067 days 14 hours 16 minutes 2 seconds

Operational

24 hours

100.000%

Month

100.000%

Year

100.000%

All time

99.990%

Web Portal

Uptime 1067 days 23 hours 17 minutes 58 seconds

Operational

24 hours

100.000%

Month

100.000%

Year

100.000%

All time

99.992%

Incidents

Resolved: ConnectWise integration issues

Resolved | Feb 26, 2024 | 18:26 GMT+01:00

We have extended the range of accepted certificates, adding additional root certificates to our cert store. Previously impacted integrations to 3rd party systems including ConnectWise should now operate normally.

On Sunday, Feb 25, we experienced an issue with the ConnectWise API due to a certificate validation issue. Apparently, the Certificate Authority (CA) of the certificate presented by ConnectWise at the time could not be validated as trustworthy by SIGNL4. Unfortunately, no records are available nor is information shared by ConnectWise about the certificate used at the time. ConnectWise instances currently present a certificate that was issued by an Amazon CA and is fully trusted. ConnectWise integrations are fully operational again. SIGNL4 Ops is monitoring the situation.

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