Mobile Alerting for Operations Teams

API: Mail SMTP

Uptime 72 days 5 hours 16 minutes 4 seconds

Operational

24 hours

100.000%

Month

100.000%

Year

99.979%

API: Webhook

Uptime 72 days 5 hours 8 minutes

Operational

24 hours

100.000%

Month

100.000%

Year

99.977%

Management Portal

Uptime 72 days 5 hours 12 minutes 18 seconds

Operational

24 hours

100.000%

Month

100.000%

Year

99.977%

Website

Uptime 60 days 8 hours 1 minute 53 seconds

Operational

24 hours

100.000%

Month

100.000%

Year

99.984%

Incidents

Duty Scheduling

Closed | Jun 10, 2020 | 10:55 GMT+02:00

Duty Scheduling fully operational

+Show history

  • Resolved | Jun 09, 2020 | 10:41 GMT+02:00

    A hotfix has been deployed and duty scheduling works perfectly again.

  • Resolution in progress | Jun 09, 2020 | 10:35 GMT+02:00

    We are testing a fix and will deploy it later today.

Microsoft Teams Integrations

Closed | Jun 10, 2020 | 10:54 GMT+02:00

Microsoft Teams integration working again.

+Show history

  • Investigating | Jun 09, 2020 | 10:35 GMT+02:00

    We are experiencing an issue with logging into your SIGNL4 account in Microsoft Teams. Because of this you cannot acknowledge or close Signl alerts.

EU Data Center Migration

Closed | Jun 08, 2020 | 14:39 GMT+02:00

Everything fully operational.

+Show history

  • Resolved | Jun 04, 2020 | 14:06 GMT+02:00

    EU data center migration is almost complete. A few maintenance/update jobs are still running in the background. We recommend to check your settings.

SMTP API

Closed | Jun 08, 2020 | 14:38 GMT+02:00

Deployed hotfix is working.

+Show history

  • Monitoring | Jun 08, 2020 | 14:12 GMT+02:00

    We have deployed a hotfix to address SMTP email encoding issues (chinese and arab language encoding).

  • Investigating | Jun 08, 2020 | 00:00 GMT+02:00

    We are currently experiencing issues with receiving some emails via SMTP, depending on content encoding and/or transaction protocol.

Mute override on iOS 12.1

Resolution in progress | Dec 03, 2018 | 15:28 GMT+01:00

Apple has restricted the use of iOS components we use to override the mute button. This applies from version 12.1. There is a new technology that we are currently implementing.

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